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Care plans

Every site we host is on at least the Basic plan, which keeps it online and secure. Standard, Priority and Partner are optional upgrades for owners who want more done each month. Pay for a year at once and the yearly price is lower.

Have a site already and wondering what it needs? Check your website first

Basicmonthly

Comes with every site

Starting at $24/month

Starting at $199/yearpaid yearly

The essentials that keep every site online and secure.

  • Hosting
  • SSL certificate (the padlock in the browser)
  • Security updates
How it works

The plan every site we host is on. It keeps your site online and secure.

Step by step

  1. Your site runs on our hosting from launch day.
  2. We keep the SSL certificate, the padlock in the browser, renewed.
  3. We apply security updates as they come out.
What you get
Hosting, an SSL certificate and security updates, billed monthly or yearly.
What we need from you
Nothing ongoing. Just keep your payment details current.
How long it takes
Starts at launch and runs month to month.
What it doesn't include
Edits, monitoring and reports. Those start with the Standard care plan.

A good match for the Starter package

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Standardmonthly

Optional upgrade

Starting at $69/month

Starting at $690/yearpaid yearly

Adds monthly edits, monitoring and a monthly look at how the site is doing.

Everything in Basic, plus:

  • Up to 45 minutes of edits each month
  • Uptime monitoring
  • Monthly analytics summary
  • Upkeep for your integrations
  • Quarterly speed and accessibility check
  • llms.txt upkeep*
How it works

Everything in Basic, plus monthly edits, monitoring and a monthly look at how your site is doing.

Step by step

  1. You email us the changes you want, and we make them within your 45 minutes each month.
  2. We watch your site's uptime and keep your integrations and llms.txt file up to date.
  3. Each month we send an analytics summary, and each quarter a speed and accessibility check.
What you get
Up to 45 minutes of edits a month, uptime monitoring, a monthly analytics summary and a quarterly check.
What we need from you
Your edit requests by email, with the text or photos to use.
How long it takes
Starts at launch or whenever you switch, month to month.
What it doesn't include
New pages and new features, which are quoted separately.

A good match for the Business package

Request a quote

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Prioritymonthly

Optional upgrade

Starting at $199/month

Starting at $1,990/yearpaid yearly

More edit time each month, ongoing SEO and priority response.

Everything in Standard, plus:

  • Up to 2 hours of edits each month
  • Ongoing local SEO and Google Business Profile updates
  • Running costs and upkeep for your chatbot, text-back and up to 3 integrations
  • Weekly analytics report or dashboard access
  • Priority response, ahead of Basic and Standard
  • 3-month minimum
How it works

Everything in Standard, plus more edit time, ongoing local SEO and priority response.

Step by step

  1. You send requests by email, and they go ahead of Basic and Standard requests.
  2. We make up to 2 hours of edits each month and keep your Google Business Profile and local SEO up to date.
  3. We cover the running costs and upkeep of your chatbot, text-back and up to 3 integrations.
  4. You get a weekly analytics report or dashboard access.
What you get
More edit time, ongoing local SEO, weekly reporting and priority response.
What we need from you
Your requests and any news worth adding, such as new services or hours.
How long it takes
A 3-month minimum, then month to month.
What it doesn't include
New features and large new sections, which are quoted separately.

A good match for the Premium package

Request a quote

Order now

Partnermonthly

Optional upgrade

Starting at $399/month

Starting at $3,990/yearpaid yearly

For owners who want the site to keep growing: a monthly planning check-in, new pages and first place in line.

Everything in Priority, plus:

  • Up to 4 hours of edits each month
  • A monthly planning check-in, about 30 minutes, by phone or email
  • A new page or section each quarter
  • Seasonal updates for holidays, sales and promotions
  • First in line for every request
  • 3-month minimum
How it works

Everything in Priority, plus a monthly plan for what to add next, more edit time and first place in line.

Step by step

  1. Each month we have a planning check-in of about 30 minutes, by phone or email.
  2. We make up to 4 hours of edits each month and add a new page or section each quarter.
  3. We make seasonal updates for holidays, sales and promotions.
  4. Your requests are first in line.
What you get
A site that keeps growing, with a plan agreed each month.
What we need from you
Time for the monthly check-in, and your ideas, offers and seasonal dates.
How long it takes
A 3-month minimum, then month to month.
What it doesn't include
New add-ons such as payments or a chatbot, which are quoted separately.

Request a quote

Order now

Refer a business and get free months on your care plan when they buy: 6 months for a Premium package, 3 months for Business, and 1 month for Starter or anything else (an add-on or a care plan). On Priority or Partner, each free month takes the price of Standard off that month's bill.

Already on a plan? Manage your plan: change plans, switch to yearly, update your card or cancel.

The Premium package comes with the first month of the Priority care plan.

// what each plan looks after

Compare care plans

BasicStandardPriorityPartner
Hosting
SSL certificate (the padlock in the browser)
Security updates
Up to 45 minutes of edits each month
Uptime monitoring
Monthly analytics summary
Upkeep for your integrations
Quarterly speed and accessibility check
llms.txt upkeep
Up to 2 hours of edits each month
Ongoing local SEO and Google Business Profile updates
Running costs and upkeep for your chatbot, text-back and up to 3 integrations
Weekly analytics report or dashboard access
Priority response, ahead of Basic and Standard
3-month minimum
Up to 4 hours of edits each month
A monthly planning check-in, about 30 minutes, by phone or email
A new page or section each quarter
Seasonal updates for holidays, sales and promotions
First in line for every request
3-month minimum
  1. llms.txt is experimental. There is no guarantee that any AI platform reads it.

To see the care plans next to the packages and every add-on, open the compare page.

Common questions

What happens after launch?

Every site comes with the Basic care plan, which covers hosting, the padlock and security updates. The others are optional: Standard adds monthly edits and reports, Priority adds more edit time and ongoing local SEO, and Partner adds a monthly planning check-in, new pages and first place in line.

How do I change my site later?

Email us or use the contact form and tell us what to change. Monthly edits come with the Standard care plan and up. On Basic, or for bigger changes like new pages, we quote the change first.

Can I cancel or get a refund?

If you change your mind before work starts, your payment for the build is refunded in full. Once work has started, your written proposal's terms apply. A monthly care plan can be stopped at any time and ends at the end of the month you paid for. The full details are in the terms, under "Ordering online, refunds and cancelling."

More questions and answers

// let's talk

See it before you pay.

Request a quote and we'll design a free preview of your new site first. No obligation: you decide after you've seen it. We reply within 1 business day, by email or phone.

Request a quoteDesign it yourself in the builder

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// what happens next

  1. You tell us about your business and goals
  2. We design a free preview of your new site
  3. You get a written quote, priced by scope
  4. You approve it and we build the rest

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