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Care plans

We'll look after it

Every site we host is on at least the Basic plan, which keeps it online and secure. Standard, Priority and Partner are optional upgrades for owners who want more done each month. Pay for a year at once and the yearly price is lower.

Basic

Comes with every site

Starting at $24/month

The essentials that keep every site online and secure.

  • Hosting
  • SSL certificate (the padlock in the browser)
  • Security updates
How it works: Basic care plan

The plan every site we host is on. It keeps your site online and secure.

Step by step

  1. Your site runs on our hosting from launch day.
  2. We keep the SSL certificate, the padlock in the browser, renewed.
  3. We apply security updates as they come out.
What you get
Hosting, an SSL certificate and security updates, billed monthly or yearly.
What we need from you
Nothing ongoing. Just keep your payment details current.
How long it takes
Starts at launch and runs month to month.
What it doesn't include
Edits, monitoring and reports. Those start with the Standard care plan.

A good match for the Starter package

Request a quote for the Basic care plan

How to order the Basic care plan
Order now: Basic care plan, pay through Stripe

Standard

Optional upgrade

Starting at $69/month

Adds monthly edits, monitoring and a monthly look at how the site is doing.

Everything in Basic, plus:

  • Up to 45 minutes of edits each month
  • Uptime monitoring
  • Monthly analytics summary
  • Upkeep for your integrations
  • Quarterly speed and accessibility check
  • llms.txt upkeep*(footnote 1)
How it works: Standard care plan

Everything in Basic, plus monthly edits, monitoring and a monthly look at how your site is doing.

Step by step

  1. You email us the changes you want, and we make them within your 45 minutes each month.
  2. We watch your site's uptime and keep your integrations and llms.txt file up to date.
  3. Each month we send an analytics summary, and each quarter a speed and accessibility check.
What you get
Up to 45 minutes of edits a month, uptime monitoring, a monthly analytics summary and a quarterly check.
What we need from you
Your edit requests by email, with the text or photos to use.
How long it takes
Starts at launch or whenever you switch, month to month.
What it doesn't include
New pages and new features, which are quoted separately.

A good match for the Business package

Request a quote for the Standard care plan

How to order the Standard care plan
Order now: Standard care plan, pay through Stripe

Priority

Optional upgrade

Starting at $199/month

More edit time each month, ongoing SEO and priority response.

Everything in Standard, plus:

  • Up to 2 hours of edits each month
  • Ongoing local SEO and Google Business Profile updates
  • Running costs and upkeep for your chatbot, text-back and up to 3 integrations
  • Weekly analytics report or dashboard access
  • Priority response, ahead of Basic and Standard
  • 3-month minimum
How it works: Priority care plan

Everything in Standard, plus more edit time, ongoing local SEO and priority response.

Step by step

  1. You send requests by email, and they go ahead of Basic and Standard requests.
  2. We make up to 2 hours of edits each month and keep your Google Business Profile and local SEO up to date.
  3. We cover the running costs and upkeep of your chatbot, text-back and up to 3 integrations.
  4. You get a weekly analytics report or dashboard access.
What you get
More edit time, ongoing local SEO, weekly reporting and priority response.
What we need from you
Your requests and any news worth adding, such as new services or hours.
How long it takes
A 3-month minimum, then month to month.
What it doesn't include
New features and large new sections, which are quoted separately.

A good match for the Premium package

Request a quote for the Priority care plan

How to order the Priority care plan
Order now: Priority care plan, pay through Stripe

Partner

Optional upgrade

Starting at $399/month

For owners who want the site to keep growing: a monthly planning check-in, new pages and first place in line.

Everything in Priority, plus:

  • Up to 4 hours of edits each month
  • A monthly planning check-in, about 30 minutes, by phone or email
  • A new page or section each quarter
  • Seasonal updates for holidays, sales and promotions
  • First in line for every request
  • 3-month minimum
How it works: Partner care plan

Everything in Priority, plus a monthly plan for what to add next, more edit time and first place in line.

Step by step

  1. Each month we have a planning check-in of about 30 minutes, by phone or email.
  2. We make up to 4 hours of edits each month and add a new page or section each quarter.
  3. We make seasonal updates for holidays, sales and promotions.
  4. Your requests are first in line.
What you get
A site that keeps growing, with a plan agreed each month.
What we need from you
Time for the monthly check-in, and your ideas, offers and seasonal dates.
How long it takes
A 3-month minimum, then month to month.
What it doesn't include
New add-ons such as payments or a chatbot, which are quoted separately.

Request a quote for the Partner care plan

How to order the Partner care plan
Order now: Partner care plan, pay through Stripe

The Premium package comes with the first month of the Priority care plan.

Side by side

What each care plan includes
FeatureBasicStandardPriorityPartner
HostingIncludedIncludedIncludedIncluded
SSL certificate (the padlock in the browser)IncludedIncludedIncludedIncluded
Security updatesIncludedIncludedIncludedIncluded
Up to 45 minutes of edits each monthNot includedIncludedIncludedIncluded
Uptime monitoringNot includedIncludedIncludedIncluded
Monthly analytics summaryNot includedIncludedIncludedIncluded
Upkeep for your integrationsNot includedIncludedIncludedIncluded
Quarterly speed and accessibility checkNot includedIncludedIncludedIncluded
llms.txt upkeepNot includedIncludedIncludedIncluded
Up to 2 hours of edits each monthNot includedNot includedIncludedIncluded
Ongoing local SEO and Google Business Profile updatesNot includedNot includedIncludedIncluded
Running costs and upkeep for your chatbot, text-back and up to 3 integrationsNot includedNot includedIncludedIncluded
Weekly analytics report or dashboard accessNot includedNot includedIncludedIncluded
Priority response, ahead of Basic and StandardNot includedNot includedIncludedIncluded
3-month minimumNot includedNot includedIncludedIncluded
Up to 4 hours of edits each monthNot includedNot includedNot includedIncluded
A monthly planning check-in, about 30 minutes, by phone or emailNot includedNot includedNot includedIncluded
A new page or section each quarterNot includedNot includedNot includedIncluded
Seasonal updates for holidays, sales and promotionsNot includedNot includedNot includedIncluded
First in line for every requestNot includedNot includedNot includedIncluded
3-month minimumNot includedNot includedIncludedIncluded
  1. llms.txt is experimental. There is no guarantee that any AI platform reads it.

Let's make something good together

Tell us about your business and we'll reply with a written quote, by email or phone.

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contact@shipshapesites.com

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